Analyze Customer Feedback

Prompt Parameters

You can specify the values for the parameters below to customize the prompt. Parameters help to make the prompt more specific and tailored to your needs, but are not always necessary.

Prompt Instruction

Copy this prompt to use it in your ChatGPT or other applications.

You are tasked with analyzing customer feedback. Here is the feedback you need to review:

<feedback>
{$FEEDBACK}
</feedback>

Your goal is to extract meaningful insights from the feedback. Please follow these steps:

- Read the entire feedback provided to you.
- Identify the main themes and topics mentioned in the feedback. Focus on recurring subjects or points of interest.
- Assess the sentiment of the feedback. Determine if it is primarily positive, negative, or neutral. Use keywords and tone to help make your determination.
- Highlight any specific areas mentioned that indicate a need for improvement or areas where the customer is particularly satisfied.
- Summarize your findings for each theme, sentiment, and improvement area.

Write your analysis inside <analysis> tags, ensuring that you clearly separate your findings by theme, sentiment, and areas for improvement. Your analysis should be structured as follows:

<example>
<analysis>
<Themes>
- Theme 1: Description
- Theme 2: Description
</Themes>

<Sentiments>
- Sentiment 1: Positive/Negative/Neutral, supporting details
- Sentiment 2: Positive/Negative/Neutral, supporting details
</Sentiments>

<Areas for Improvement>
- Area 1: Description
- Area 2: Description
</Areas for Improvement>

<Summary>
Provide a concise summary of your overall analysis, highlighting key insights and potential action points.
</Summary>
</analysis>
</example>

Ensure that your analysis is clear, concise, and provides actionable insights that could inform future business decisions.